Privacy Policy-Terms and Conditions
PRIVACY POLICY
At Coronet Accounting Inc. ("we," "us," or "our"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information when you visit our website at www.coronetaccounting.com or use our services.
Information We Collect
We collect the following types of personal information:
Contact Information:
Name
Email address
Phone number
Mailing address
Communication Preferences:
Preferred methods of contact
Service preferences
Tax and Financial Information:
Tax documents and financial records necessary to provide accounting services
Business information (if applicable)
Social Security Numbers or Tax ID Numbers (for tax preparation)
Automatically Collected Information:
Cookies and similar tracking technologies
Website usage data and analytics
Information You Provide:
Information submitted through contact forms, surveys, or customer service interactions
SMS opt-in consent when you subscribe to text message communications
Documents and information provided for accounting and tax services
How We Use Your Information
We use your personal information for the following purposes:
To provide accounting, bookkeeping, and tax preparation services
To communicate with you, including responding to inquiries
To send appointment reminders, deadline notifications, and service updates
To send SMS/text messages regarding appointments, tax deadlines, document requests, account notifications, and service updates when you opt in
To process transactions and manage your account
To analyze website usage and improve user experience
To comply with legal and regulatory obligations
To protect against fraud and unauthorized activity
SMS/Text Messaging Program
When you opt in to receive SMS/text messages from Coronet Accounting Inc., you can expect to receive the following types of messages:
Appointment reminders for scheduled consultations
Tax deadline notifications and filing reminders
Document requests for information needed to complete your returns
Account notifications regarding your services
Service updates and important announcements
Program Details:
Message Frequency: Message frequency varies based on your service needs and time of year (typically more frequent during tax season)
Message & Data Rates: Standard message and data rates may apply
Opt-Out: You can opt out at any time by texting STOP to our number
Help: For assistance, text HELP or visit our website at www.coronetaccounting.com
Support: You can also contact us at 707-710-8654
Important: SMS consent is not shared with third parties or affiliates for their marketing purposes.
How We Share Your Information
We may share your personal information with:
Service Providers: Third-party vendors who perform services on our behalf, such as:
Tax software providers
Cloud storage and document management services
Payment processors
Email and SMS communication platforms
Customer support services
These service providers are contractually obligated to protect your information and may only use it to provide services to us.
Professional Advisors: As necessary to provide accounting services, we may consult with other tax professionals, attorneys, or financial advisors (with appropriate confidentiality protections).
Legal Requirements: We may disclose information when required by law, such as:
To comply with IRS regulations and other tax authorities
To comply with legal processes or government requests
To protect our rights, property, or safety
To enforce our terms and conditions
To prevent fraud or illegal activity
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
With Your Consent: We may share information with third parties when you explicitly authorize us to do so.
Important Notice Regarding SMS: SMS consent is not shared with third parties. We do not sell, rent, or share your mobile phone number or SMS opt-in consent with third parties or affiliates for their marketing purposes.
Your Privacy Rights
You may have the following rights:
Access: Request a copy of the personal information we hold about you
Correction: Request correction of inaccurate information
Deletion: Request deletion of your personal information (subject to legal retention requirements)
Opt-Out: Unsubscribe from marketing emails or SMS messages at any time
Data Portability: Request a copy of your data in a portable format
To exercise these rights, contact us at 707-710-8654
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or destruction. This includes encryption, secure file transfer protocols, and access controls. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information for as long as necessary to provide services and comply with legal obligations. Tax records and related documents are retained in accordance with IRS requirements and professional accounting standards (typically 7 years or longer).
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience, analyze website traffic, and deliver personalized content. You can manage cookie preferences through your browser settings.
Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external sites. Please review their privacy policies before providing any information.
Children's Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of our services constitutes acceptance of the updated policy.
SMS TERMS OF SERVICE
By opting into SMS messages from Coronet Accounting Inc. through a web form, phone call, or other medium, you are agreeing to receive SMS text messages from Coronet Accounting Inc.
Message Types
You will receive SMS messages for:
Appointment reminders and confirmations
Tax deadline notifications and filing reminders
Document requests and follow-ups
Account notifications and service updates
Conversations between you and Coronet Accounting staff
Important announcements related to your account or tax matters
Terms & Conditions
Message Frequency: Message frequency varies depending on your service needs and may increase during tax season (January through April)
Message & Data Rates: Standard message and data rates may apply based on your mobile carrier plan
Opt-Out Instructions: Reply STOP to any message to opt out of SMS communications at any time. You will receive a confirmation message that you have been unsubscribed
Help: Reply HELP to any message for assistance, or visit www.coronetaccounting.com
Privacy: See our Privacy Policy at www.coronetaccounting.com/privacy-policy
Carrier Liability: Carriers are not liable for delayed or undelivered messages
Device Requirements: You must have a compatible mobile device and wireless service plan
Age Requirement: You must be 18 years or older to opt in to SMS messages
Your Rights
You can opt out at any time by texting STOP
After texting STOP, you will no longer receive SMS messages from us (though you may receive one final confirmation message)
If you need to re-subscribe, you may opt in again through our website or by contacting us directly
For support or questions, text HELP or call 707-710-8654
Updates to Terms
We reserve the right to modify these SMS Terms of Service at any time. Changes will be posted at www.coronetaccounting.com/privacy-policy. Your continued participation in our SMS program after changes are posted constitutes acceptance of the updated terms.
GENERAL TERMS OF SERVICE
By using Coronet Accounting Inc.'s services, you agree to the following terms:
Services Provided
Coronet Accounting Inc. provides professional accounting services including:
Tax preparation and filing
Bookkeeping services
General accounting consultation
Financial reporting
Professional Responsibility
We will perform services in accordance with professional standards and applicable laws. However, you are responsible for:
Providing accurate and complete information
Maintaining proper documentation
Making final decisions regarding your tax positions
Reviewing all work product before filing
Confidentiality
We maintain strict confidentiality of all client information in accordance with professional accounting standards and applicable privacy laws.
Limitation of Liability
Our liability is limited to the fees paid for the specific service in question, except in cases of gross negligence or willful misconduct.
Dispute Resolution
Any disputes will be resolved through binding arbitration in accordance with California law.
CONTACT US
If you have questions or concerns about this Privacy Policy, SMS Terms of Service, or General Terms of Service, please contact us:
Coronet Accounting Inc. Phone: 707-710-8654 Website: www.coronetaccounting.com
Quick Links
Privacy Policy: www.coronetaccounting.com/privacy-policy
Terms of Service: www.coronetaccounting.com/privacy-policy
SMS Opt-Out: Text STOP to 707-710-8654
SMS Help: Text HELP to 707-710-8654 or visit www.coronetaccounting.com